Shipping Information

At Youkive, we take pride in offering FREE shipping on all orders to our valued customers!

Order Processing Times
Please allow 1-3 business days for us to process and dispatch your order once it's placed. Your order is considered dispatched once it's handed over to our shipping carrier and is en route to your designated address. During peak seasons and holidays, processing times may extend up to 7 business days.

Estimated Shipping Times
The estimated delivery time of your package depends on various factors, primarily your location. Please refer to the estimated delivery times for your country:

🌎 International Shipping:
🇺🇲 United States: 4-7 Business Days
🇨🇦 Canada: 4-7 Business Days
🇬🇧 United Kingdom: 3-6 Business Days
🇦🇺 Australia: 4-7 Business Days
Other Countries: 4-7 Business Days

Please note that during peak times and holidays, shipping carriers may experience delays beyond our control, including unexpected customs hold-ups for international shipments.

Order Changes and Accurate Shipping Details
It's essential to ensure accurate shipping details during checkout. Inaccurate or incomplete information may result in processing delays or order cancellation. Our support team will reach out within 3 business days of order placement to address any system-detected address issues. Failure to respond may lead to order cancellation.

If you notice an error in your shipping details, please email us at hello@youkive.com within 24 hours of placing your order. While we'll do our best to accommodate changes, we can't guarantee modifications after this timeframe.

Delayed Delivery
While we strive for timely delivery, unforeseen circumstances like severe weather or courier disruptions may cause delays. We'll promptly inform you of any issues affecting your order's processing or shipment and work diligently to resolve them.

Lost or Stolen Packages
Though rare, lost or stolen packages can be frustrating. Contact us at hello@youkive.com if your package is missing. We'll assist you in filing a claim with the courier and provide updates throughout the process. While we're not liable for lost or stolen packages, we'll do our utmost to help resolve the issue.

Shipping Policy Changes
Youkive reserves the right to amend this Shipping Policy at any time without prior notice. By purchasing and using our products, customers agree to the terms outlined in this policy, including any future revisions.

We encourage you to review this policy periodically for updates. If you have any questions or concerns, please don't hesitate to contact us.